How do I find out more about the person I am talking to? A brief overview of the member you are talking to is displayed at the top of the Instant Messenger window. To see more information about that person, click their name. This will open their profile. Related articles How do I stop an offensive user in the Instant Messenger? I'm having technical difficulties with my payment Can I delete someone from My Matches? How do I reactivate my profile? What is your refund policy?